Orders are done either directly through me firstname.lastname@example.org or my dealer/ rep Jason Beard email@example.com. PLEASE KEEP ALL LINES OF INQUIRY WITH THE PERSON YOU FIRST TALKED TO BE IT MYSELF OR JASON. This insures that everyone is on the same page.
To begin the process we ask that you request an order form for submission. You can request one from me firstname.lastname@example.org or Jason Beard email@example.com This will detail anything you want on your instrument be it standard, customized or custom creation. After review you will receive a detailed specifications sheet with a price, estimated build time and deposit required.
PLEASE DO NOT MAKE ANY DEPOSIT OR INITIAL PAYMENT UNTIL A SPEC SHEET HAS BEEN REMITTED AND ALL PARTIES ARE IN AGREEMENT
For Deposit orders click hereFor Payment Plan orders click here
Future payments will only be accepted through the two above pages. Your email receipt from PayPal or your credit/ debit card statement will be to Custom Shop Basses or Simonetti Basses
Please also keep in mind that any changes or upgrades you make after the initial deposit could incur additional fees which will be due in full before moving further along and most likely extend the build time.
If ordering a custom bass, once a drawing is approved by all parties any changes to the design will incur a $200.00 fee which must be paid in full before work continues
Prices for standard basses and custom quotes include FedEx ground shipping (insured for the price of the instrument) to the continental U.S. All other shipping please inquire with your postal code for a shipping quote. All international orders please note that my shipping quote will be for what Shipping will cost to get the bass to you insured for the value of the instrument. Any additional importation fees or taxes that may be imposed by your government are not covered by this quote.
Standard basses currently take between 8-10 months to complete. Custom instruments will usually take at lest 10-16 months depending on how complex the instrument is.
Please keep in mind that time frames don't mean that I work on your bass every day. In the early stages woods need to acclimate and dry to the proper moisture content. There may be times that you don't get an update for a month or two. It doesn't mean that I have forgotten about you, it just means that there is nothing to report as woods are drying or glue-ups are drying or I am working on other orders that were placed ahead of yours as they are the next in line basses to be worked on. The time frames are set so that you bass can be built right and at a pace where the end result is a bass that you never want to put down. Please do not inundate me daily with messages asking how progress is going. I completely understand your excitement as I share that excitement but the more time I spend responding to messages the less time I am at the bench working on projects and the longer your project takes. Also, please keep in mind that I'm not open 24/7. If you message me in the middle of the night or over the weekend it may be the following day or business day before I respond.
Once your bass is ready for final detail and finish you will be notified via email. Basses are usually final assembled, set-up and ready to ship within 4-6 weeks of starting the detail/finish stage. Finishes requiring longer dry times or color applications may take longer and you will be given an adjusted date. At this time the balance due plus shipping costs are required. Projects left more than 30 days after a balance due notice with a balance still due become property of Simonetti Basses and will be sold and your deposit and any payments made will be forfeited.
Inventory for sale basses purchased BUY IT NOW style from this website are allowed a 48 hour trial period. If within 48 hours you decide you don't like the bass you can get a full refund of the price you paid for the bass upon the basses return to Simonetti Basses. Return shipping is the sole responsibility of the purchaser and the initial shipping fees to you will not be refunded on international orders.
Made to order custom basses or personalised standard line basses are not refundable.
Please note that by using a "buy now" or "payment" button you are agreeing to these terms and conditions